Consumers have increasingly high expectations of the user experience offered by digital sales channels. Our health check allows businesses to guage the quality of those experiences and assess the user-friendliness of their e-commerce solutions.

While traditional E-commerce models focus on product listings and price points, experience-led commerce considers the entire customer journey. It emphasises personalised content, interactive platforms and a seamless transition between discovery and purchase, ensuring that the consumer feels engaged and valued. 

Businesses can’t afford to wait years for IT projects to deliver results. Speed, flexibility, and delivering incremental value are now the top priorities. This shift puts significant pressure on both business and IT departments to deliver faster and more precise outcomes.

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Retail fashion: Can you afford not to use AI?

As cybercrime increases, security should be a top priority for businesses. Identity and Access Management (IAM) is crucial in developing cybersecurity strategies and serves as a tool for mitigating risks, such as spear phishing using Machine Learning.

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Six steps to get the best data quality in your modern data platform