A few years ago, when Microsoft launched its ‘Evergreen’ approach, they were really taking on board the version lag that has plagued companies for many years. It allowed Dynamics 365 to update monthly, so the solutions, including all new functionalities, are automatically kept up to date.

AI personalisation in retail is not a new concept, but recent advancements in AI have created new possibilities for how businesses engage with customers across all channels.

The smart chatbot is here

Use the right metododolgy for your digital transformation. Setting out on a transformational journey is like going into unknown territory.

With several options available to consumers at a touch of a button, exceptional post-purchase customer service can be a vital differentiator for your brand.

Global B2B companies need a digital foundation that does more than just scale. For manufacturers, regionalisation is making markets more diverse again.